Power Automate · Insurance
Power Automate for Insurance
Build tested Power Automate flows that handle approvals, notifications, data entry, and cross-system syncing with zero manual steps.
Why insurance businesses choose this
Power Automate built for insurance
Insurance brokerages and agencies lose revenue when renewal reminders go out late, claims intake is manually triaged, and compliance documentation is scattered across shared drives. During busy periods, new claims queue up while staff categorise and assign them by hand, delaying resolution and frustrating policyholders. Automating claims routing, renewal sequences, and AFSL compliance tracking on Microsoft 365 improves both broker productivity and client retention.
Increase policy renewal rates by 15-20% with automated reminder sequences
Cut claims intake and assignment time from hours to minutes with auto-triage
Maintain audit-ready AFSL compliance files with automated document collection
How it works
What we actually build and deliver
We map your current manual process step by step — who does what, what triggers the next action, and where data needs to go. Then we build a Power Automate flow that handles each step automatically: sending notifications, creating records, routing approvals, and syncing data between systems. Every flow is tested with real data and edge cases before go-live. We hand over documentation and train your team to manage it independently.
The problem
What is slowing insurance businesses down
Claims intake and routing still partly manual
New claims arrive by email, phone, and online form. Someone has to read them, categorise them, and assign them — a slow, error-prone process during busy periods.
Renewal follow-up happening too late or not at all
Policy renewal reminders sent from a spreadsheet mean some clients lapse without realising, and brokers lose renewal income silently.
Broker compliance documentation is manual and fragmented
File notes, disclosure documents, and needs analysis forms are saved inconsistently across shared drives. Audit readiness requires hours of manual assembly.
What we build
Power Automate use cases for insurance
Claims intake triage and handler assignment automation
Policy renewal reminder and follow-up sequence workflows
Compliance document collection and storage automation
FAQ
Common questions
What systems can Power Automate connect to?
Microsoft 365 (Outlook, Teams, SharePoint, Excel), plus 1,000+ connectors including Xero, Salesforce, HubSpot, Slack, SQL databases, and any system with a REST API.
What happens if a flow fails?
We build error handling and retry logic into every flow. Failed runs are logged and can trigger alerts so your team knows immediately.
Do we need a premium Power Automate licence?
It depends on the connectors used. Many flows run on the standard licence included with Microsoft 365. We advise on licensing during scoping.
Can this connect to our policy management or broking system (WinBEAT, Insight, Applied)?
Power Automate connects via API, email triggers, or CSV exports depending on your system. We confirm compatibility during scoping.
Can automation help with AFSL compliance documentation?
Yes. Power Apps can capture, version, and store all required compliance documents, with automated alerts when documents are due for review.
Is this suitable for a mid-size brokerage of 10–30 staff?
Yes. We deliver focused projects for brokerages this size and scope only what delivers clear ROI.
Explore more
Related solutions
Other services for insurance
Power Automate in other industries
Automation guides for insurance
Ready to automate your insurance business?
We will scope the work, provide a fixed price, and you decide. No obligation.